EMIGRID

Gulf Recruitment Agency
Operations Research Survey

Help us build the platform your agency actually needs. This survey takes 12–15 minutes and every answer directly shapes what we build — from the pipeline to the government portal integrations.

Responses are confidential · Used only for product development
0 of 9 sections
1
Agency Profile
Basic information about your agency so we understand the context of your operations.
Your name & role in the agency*
Agency name*
WhatsApp number*
How long has your agency been operating?
How many staff handle recruitment operations day-to-day?
Which Gulf countries do you primarily send workers to? (Select all that apply)
Approximately how many candidates do you deploy per month?
What trade categories do you mostly place? (Select all that apply)
2
How You Currently Manage Operations
Tell us exactly what tools and methods your agency uses today — before any new software.
How do you currently receive CVs from candidates / sub-agents?
Where do you currently store candidate information?
If you use Excel or spreadsheets, what do you track in them?
Describe what columns or information you maintain
Do you currently use any recruitment or HR software?
How do you currently communicate updates to candidates about their application status?
3
Time Spent & Most Painful Tasks
This is the most important section. Help us understand where your team's time actually goes.
On a typical workday, how many hours does your team spend on each of these tasks?
Your best estimate is fine — this helps us understand where the biggest time sinks are
Task<30 min30–60 min1–2 hrs2–4 hrs4+ hrs
Finding & sorting CVs from WhatsApp/email
Manually entering candidate data into Excel/register
Responding to candidate / family status calls
Following up on medical / GAMCA status
Coordinating with eMigrate / government portals
Preparing compliance documents (Acquittance Roll, etc.)
Calculating & tracking commissions / payments
Coordinating between staff (WhatsApp, calls, meetings)
What is the single most time-consuming task in your entire operation?
Just one — the thing that drains the most hours
What is the most stressful or delicate work your staff has to do?
Work that requires the most focus, care, or expertise — where mistakes are costly
Rank these operational areas from most painful (1) to least painful (5)
Drag to reorder — or simply number them in your mind
1
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2
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3
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4
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5
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4
Errors, Rejections & Costly Mistakes
This helps us understand where your operations fail and what it actually costs you.
How often do these errors happen in your agency? (Rough estimate per month)
Error / Rejection TypeNever1–2/month3–5/month5+/month
Typo in candidate name/DOB causing GAMCA rejection
Wrong ECR/ECNR classification causing delays
Missing document discovered only at a late stage
Deployment failed due to missed deadline or step
Visa rejected due to incomplete/incorrect application
Medical result missed — candidate booked ticket early
Commission dispute with sub-agent
Data entered twice / duplicate candidate records
Candidate demanded refund after process breakdown
What was the most expensive mistake your agency has ever made in operations?
What happened, what caused it, and roughly what did it cost (money or reputation)?
What is the most common reason candidates fail to deploy after selection?
When a GAMCA medical rejection happens due to a data error (wrong name/DOB), what is the typical cost to your agency?
5
Government Portals & Compliance
eMigrate 2.0, DigiLocker, GAMCA, POE — tell us exactly how you experience these today.
How would you rate your experience with each government portal?
PortalNever usedVery frustratingDifficultOKWorks well
eMigrate 2.0 (emigrate.gov.in)
DigiLocker (document verification)
GAMCA / WAFID portal
POE office (online tracking / submission)
NSDC / Skill India portal
What is the biggest pain point when using eMigrate 2.0?
Do you currently maintain the mandatory compliance registers as required by the Emigration Act 1983?
Have you ever faced a POE inspection or compliance audit?
How do you currently handle the employment contract attestation process?
6
Staff & Team Management
How do your staff operate day-to-day and where do team coordination problems happen?
What specific roles exist in your recruitment operations team?
Select all roles that exist in your agency
What is your biggest challenge managing your recruitment staff day-to-day?
How do you currently track which staff member is responsible for which candidate?
When a staff member is absent or leaves, what happens to the work they were handling?
How do you manage your sub-agent / vendor network?
7
Features & Your Wishlist
What would genuinely change how your agency operates? Be as specific as possible.
We're building Emigrid with the following modules. Which are most valuable to you?
Rate each from 1 (not useful) to 5 (extremely valuable)
Feature / Module12345 ★
AI Resume Parser (auto-creates candidate profile from CV photo/PDF)
15-Stage Pipeline Tracker (every deployment step tracked)
Auto WhatsApp updates to candidates at each stage
ECR/ECNR Auto-Classification Engine
GAMCA Guided Registration with typo validation
Regulatory Vault (Acquittance Roll, Expense Register — POE ready)
eMigrate 2.0 Integration (submit demands without leaving the app)
Sub-Agent Commission Auto-Calculator
Employer / Client Portal (clients see candidate status directly)
Finance Dashboard (revenue, P&L, per-demand profitability)
Staff Role & Task Assignment with accountability
Is there anything your agency needs that you haven't seen in any software?
Think about what's unique to your work that generic tools completely miss
If you could wave a magic wand and fix ONE thing about how you run your agency, what would it be?
Are there any workflows specific to your state's POE office or regional nuances that you think software typically misses?
8
Pricing & Adoption Reality
Help us understand what would actually make your agency switch to a new platform.
What is the biggest reason agencies in your network don't use recruitment software?
What pricing model would work best for your agency?
What monthly price would feel fair for a platform that saves your agency 15+ hrs/week and eliminates deployment failures?
What would make you trust a new platform enough to move your entire agency operations to it?
Would your agency be willing to be an early access design partner? (Free access in exchange for monthly feedback calls)
9
Final Open Feedback
Anything else you want us to know before we build this for you.
Describe your ideal "perfect day" of agency operations — what would it look like if everything just worked?
What do you wish someone had built for Gulf recruitment agencies 5 years ago?
Is there anything about Gulf recruitment operations that you think we (as the software builders) might not fully understand?
Any other comments, suggestions, or things you want to tell us?
Thank you for taking the time 🙏
Your responses will directly shape what we build. We'll WhatsApp you within 24 hours to thank you personally — and to share what we learn from this research.
This survey is confidential · nelson@emigrid.com · +91 98904 62745

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